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What is the difference between Cutting Files and Printables Files?

Cutting files are digital files (SVG, STUDIO and EPS) that can be used with compatible software and electronic cutting machines to cut layers out of colored paper. Printable files are digital files (JPG and PNG) that can be used as a whole in digital or printed form.  You an add printables files to documents, digital scrapbook pages, slideshows, etc., or you can print them and cut them out.  

Do SVG files from SmartSVG.com work with the Cricut Explore and Cricut Design Space?

The media manager component lets you upload and insert images into content throughout your site. Optionally, you can enable the flash uploader which will allow you to to upload multiple images.

Do SVG files from SmartSVG.clm work with the Silhouette CAMEO/Portrait/SD?

Yes, our STUDIO3 files are 100% compatible with the Silhouette line of cutting machines. Silhouette Studio Designer Edition is required to import and cut any SVG file.

What comes with my purchase?

All products are digital downloads and come in a compressed Zip format. Inside each Zip file are individual SVG files, PNG files (certain designs), EPS files (certain designs) , and STUDIO files for every element pictured. In the case of font files, it includes a ttf file to install and a txt file with the instructions for use.

What is your shipping policy?

Since all of our products are digital, we do not ship anything. All products are available for download once you complete your order.

How can I access my files?

There are 3 different ways to access your files 1. You will receive an email with the subject line “Your Chameleon Cuttables LLC content” after purchase. Follow the download link provided in the email and click on the pink links. This will start the download. If you can't find the email, check the spam folder and move the email to your inbox. OR 2. You will receive an email with the subject line "Order confirmed". Follow the link “View your Order” provided in the email. It will take you to the order confirmation page. Please follow the link “Access Digital Content” and click on the pink links. This will start the download. If you can't find the email, check the spam folder and move the email to your inbox. OR 3. Sign in to your account. Click the link “My Downloadable Files” located right above “Order History”. Click on the pink links. This will start the download. Please note: This option is not available for orders prior to March 2018.

How do I open the zipped folder?

Most computers have built in software that will decompress/open zipped folders. To unzip all the contents of the zipped folder, right-click the folder, select Extract All, and then follow the instructions. If you are a Mac user, double-click on the zip file and it will extract to a new folder.

When I try to download it is only coming up as a HTML file (chrome, mozilla) not an svg file!

This happens because you have configured on your computer that the svg files are opened by default with your default web browser. But it’s really an SVG file that you can open without any problem with your cutting machine’s software! Just try it, open it with your cutting machine’s software, that file that shows with your browser’s icon, and you’ll see how it works.

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CONTACT US

For any information, please send an email to info@smartsvg.com

We do not offer telephone support at this time.

 

INFORMATION

ABOUT SMARTSVG

❤ We appreciate your visit and welcome to SmartSVG ❤

We are a family business and we love to create and imagine, we put all our dedication and love in each of our designs. We are excited to know that our ideas will be part of your creations. Take a tour of our store, we are sure you will find what you are looking for. Enjoy!.

Available only for the month of April, when you spend USD 12. Do not miss this coupon !!! 

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